Our Team

The Voifone SMS Team are the same people that bring you the entire Voifone Carrier, Inc. suite of services, all built around providing International communications services.

Richard Gaustad

Richard Gaustad

CEO & Director

Mr. Gaustad is the creator of the the Voifone Carrier system, and serves as the CEO and a Director for Voifone Carrier, Inc. and GlobalTmail USA, Inc. (the founding company).  Mr. Gaustad also served as Systems Analyst for ComTech Marketing, LLC (the original owner of the trade name GlobalTmail™ in the mid-2000’s when software development began) and has been instrumental in conceptualizing and developing our services in collaboration with Jeff Wilson, the CTO and others.   Mr. Gaustad, an entrepreneur, founded a number of companies including 2 commercial finance firms, one MLM company and two distributorships of commercial grade long-life light bulbs, trash bags and other consumer products. These enterprises were started with little or no capital and grew into organizations grossing from $10 million to $30 million in annual sales. He has managed as many as 425 employees at one time with over 50,000 distributors in a single company. Mr. Gaustad has a strong background in direct marketing, automated IVR (Interactive Voice Response) computer systems, and Internet technology business solutions. He graduated Cum Laude with a Bachelor’s Degree in Music from Utah State University in 1974, and has two adult children. Mr. Gaustad’s more than 40 years of entrepreneurial experience provide guidance and wisdom to guide which help the Company meet its objectives. For additional information on Mr. Gaustad, refer to his LinkedIn profile.

Scott Coombs

Scott Coombs

President and Director

Scott H. Coombs serves as the President of Voifone Carrier, Inc. and brings a wealth of legal and business experience to the corporation.  He is an Arizona native who was raised in the Eager Safford area in Arizona and graduated from Arizona State University Law School in 1981. He served as a law clerk in the United States Bankruptcy Court, Phoenix, Arizona Division to the Honorable Vincent Maggiore in 1982. He has been practicing law for 36 years. He is a member of the National Association of Consumer Bankruptcy Attorneys. The majority of Mr. Coombs practice is bankruptcy, but he also does general business, personal injury, probate and incorporation. He represents both individuals and businesses in liquidation and reorganizations. He also does some creditor collection work.  Mr. Coombs has been married to Marilyn Coombs for 37 years and has 5 grown children and 10 grandchildren. He is an avid golfer and dedicated follower of the ASU and BYU football programs and the Arizona Cardinals.

Donabell Bernales

Donabell Bernales

OFW Sales Director/Trainer

Donabell is from the Philippines, is the 12th child and 5th girl in her family and has traveled Internationally to to 50 countries.  Her position in Ranking Trainer makes it likely that she will visit even more countries in the future.  She has substantial experience in the the hotel, travel and tourism industry and has been a successful businesswoman in various companies including her own travel agency, MLM and network marketing companies and as an independent business consultant.  Her career passions are marketing, training, business management and entrepreneurship, in which she has demonstrated proficiency through more than 2 decades of full time experience.  Donabell currently serves as the Company’s Director of OFW Sales for the Company.

Melanie Kightlinger

Melanie Kightlinger

Director & Sales Trainer

Maria Melanie Go Kightlinger graduated from De La Salle University (Manila, Philippines) in 1986 with a Bachelor’s Degree in Commerce, major in Business Management.  Her father is a Chinese businessman who raised his family in the Philippines.  As she grew up, she had hands-on training in several family businesses from the time she was a young girl.  Her parents have been in various businesses, such as, farming, rice mills, transportation and gas stations. After graduating, she worked as a marketing specialist in a bank for about four years where she was introduced to the insurance industry.  She represented and sold policies of life insurance for Sunlife of Canada and received recognitions and awards from the company for being a top sales agent.  She also recruited, trained, and developed agents and unit managers who became the top producers of a multi-national company.  As a manager she always maintained sales production greater than the performance targets related to new business premium income and persistency above the requirements set by the company. She qualified and attended various International Conventions.   As an entrepreneur, she owned and developed a subdivision project that started from nothing and was able to help low income government employees to own a house.  She also owned M&G Foodworks, Inc. and started, operated and sold a high-end restaurant in the Philippines which is still in operation today, all prior to immigrating to the United States.  She started as a sales associate for GlobalTMail in 2008 became the first fully qualified Executive Director under the company’s official Compensation Plan.

Zezharr Manazano

Zezharr Manazano

Account Executive

Coming soon.

Charly Brizuela

Charly Brizuela

Director of Business Development (PH)

Charly is a valuable member of the team from Philippines. He has a broad background in the telecom business including owning and running an Internet Cafe and helping to establish a market for satellite telecom and cell phone services in the Philippines. Mr. Brizuela is a leader in the Church of Jesus Christ of Latter Day Saints in the Philippines, active in church and civic duties and has been a businessman and entrepreneur for most of his adult life. Charly is a valuable part of our sales staff for Voifone Carrier services.

Marylou Fry

Marylou Fry

Support Team Leader

Marylou has been with the company off and on since before its original founding in 2006 when she worked for Mr. Gaustad’s previous company, a firm that manufactured, sold and supported autodialer equipment. Marylou has broad experience in sales, business and marketing. She served two missions for the Church of Jesus Christ of Latter Day Saints, after which she spent many years marketing and selling clothing in the Philippines as a self-employed person. Maryou is experienced with Windows operating system and is proficient with Microsoft Office and many other business systems. She’s excellent at human relations and makes a perfect addition to our support staff, helping customers resolve issues and acting as a go-between when necessary between the customer and the engineers who resolve more complex issues. Marylou lives in Davao, Philippines and is a vital part of our remote agent staff.

Eric Gaustad

Eric Gaustad

Mobile Technology Director

Mr. Gaustad has a strong background in mobile telecommunications with an emphasis on Android OS. Eric is the son of the founder, Richard Gaustad, and has skills that compliment this company. He works primarily in a consulting capacity with respect to issues involving the Android operating system and development of services for that system. He was born in Arizona and moved to Utah at the age of 8 with his family. After graduating from high school with a 3.97 GPA, Eric was awarded two full-ride scholarships at, and attended both the University of Utah and Utah Valley University with an emphasis in biology and computer science. He has managed multiple cell phone stores for major carriers and has worked in the automobile sales industry as an Internet marketing specialist

Nestor Tolentino

Nestor Tolentino

Mr. Tolentino is our Creative Director/Web Wizard. He’s responsible for originally introducing Mr. Gaustad to WordPress years ago and collaborating with him on the design of the original Voifone website and others starting in 2011. His inspiration to teach the Company’s founder the benefits of switching from HTML to WordPress as a primary design tool has had a major impact on the professional image which promotes this Company. For that reason, we credit Nestor (“Thor”) with the professional imaging for our various services.

Jeff Wilson

Jeff Wilson

CIO and Director

Editorial Note: Jeff did not submit a photo so, since he’s an expert in ‘all-things-Microsoft’, here’s an image for him .  Mr. Wilson created the original entire technical design for all services which were originally offered by GlobalTmail™, the underlying original owner of Voifone services.  He was also instrumental in the technical design and initial  programming of other services we have produced such as GroupCaller™ , Voice Broadcast systems, initial VoIP infrastructure and more.  He personally did of the initial programming for our (former) services like Targeted Matching System, GroupCaller and 1 to 1 Matching service, none of which have survived the rigors of market testing.  Nonetheless, these systems were vital to our analysis of what works and what doesn’t, and was directly responsible for the Company discovering two of its most successful services, Voifone and Voifone Carrier. In addition, he created the initial software that drove our entire MLM commission and bonus structure between 2007 and 2013. Jeff Wilson lives in Utah with his wife and two children, also serves full time developing innovative solutions for data migration and application integration for a telecom software firm based in New York. He graduated with a Bachelor’s Degree in Information Technology, Summa Cum Laude.   Mr. Wilson has studied marketing and holds two Microsoft certifications MCSA and MCSE – Data Platform for building enterprise-scale data solutions both on-premises and in cloud environments.  He has over 20 years’ experience working in telecom, local exchange carriers and systems integrations.