personnel

The Men and Women of Voifone.com

Richard Gaustad

Richard Gaustad

CEO and Founder, Member of the Board of Directors
CEO and Founder
Member of the Board of Directors
Mr. Gaustad is the creator of the overall concept for the Voifone Carrier system, and serves as the CEO and a Director for Voifone Carrier, Inc. and GlobalTmail USA, Inc. (the underlying, founding company).  Mr. Gaustad also served as Systems Analyst for ComTech Marketing, LLC (the original owner of the trade name GlobalTmail™ in the mid-2000’s when software development began) and has been instrumental in conceptualizing and developing our services in collaboration with Jeff Wilson, the CTO.   Mr. Gaustad, an entrepreneur, founded a number of companies including 2 commercial finance firms, one MLM company and two distributorships of commercial grade long-life light bulbs, trash bags and other consumer products. These enterprises were started with little or no capital and grew into organizations grossing from $1 million to $2.5 million in monthly sales. He has managed as many as 425 employees at one time with over 50,000 distributors in a single company. Mr. Gaustad has a strong background in direct marketing, automated Interacted Voice Response computer systems, and Internet technology business solutions. He graduated Cum Laude with a Bachelor’s Degree in Music from Utah State University in 1974, and has two adult children in their 20’s and 30’s. Mr. Gaustad’s 40 years of entrepreneurial experience have given him rich experience in both success and failure which brings a wealth of knowledge and wisdom to this company.
Skills
Photoshop
92%
HTML
85%
CSS
90%
Sales
90%
Marketing
90%
Management
99%
Music
99%
Communication
99%
Switch $ Routing Configuration
99%
Entrepreneurship
99%
Eric Gaustad

Eric Gaustad

Marketing Manager
Manager – Salesman
Marketing Manager
Mr. Gaustad has a strong background in mobile telecommunications with an emphasis on Android OS. Eric is the son of the founder, Richard Gaustad, and has skills that compliment this company. He works primarily in a consulting capacity with respect to issues involving the Android operating system and development of services for that system. He was born in Arizona and moved to Utah at the age of 8 with his family. After graduating from high school with a 3.97 GPA, Eric was awarded two full-ride scholarships at, and attended both the University of Utah and Utah Valley University with an emphasis in biology and computer science. He has managed multiple cell phone stores for major carriers and has worked in the automobile sales industry as an Internet marketing specialist
Skills
Photoshop
92%
HTML
85%
CSS
90%
Sales
90%
Marketing
90%
Management
90%
Randy Albalate

Randy Albalate

Manager – Salesman
Manager – Salesman
Manager – Sales and marketing
Mr. Albalate joined the company full time in June 2012 and managed all aspects of our Morong, Rizal call center until it ceased operations in January 2016. Mr. Albalate has a long history in sales and marketing. He is experienced with selling satellite telecommunications services in the Philippines as well as other services for the major telecom carriers in that country. Randy also served as GlobalTmail’s Philippines Sales Manager for Voifone services since the initial roll-out of Voifone (our retail telecom and IM product). In addition to managing sales for Voifone, Mr. Albalate is a vital part of our Voifone Carrier sales staff. H lives and works in the Philippines as a part of our distributed office and is dedicated to ensuring each of our customers has a successful experience. Randy has also been a leader in the Church of Jesus Christ of Latter Day Saints and served a 2-year mission for the church.
Skills
Sales
97%
Advertisement
95%
Communication
99%
Melanie Kightlinger

Melanie Kightlinger

Director & Sales Trainer

Maria Melanie Go Kightlinger graduated from De La Salle University (Manila, Philippines) in 1986 with a Bachelor’s Degree in Commerce, major in Business Management.  Her father is a Chinese businessman who raised his family in the Philippines.  As she grew up, she had hands-on training in several family businesses from the time she was a young girl.  Her parents have been in various businesses, such as, farming, rice mills, transportation and gas stations. After graduating, she worked as a marketing specialist in a bank for about four years where she was introduced to the insurance industry.  She represented and sold policies of life insurance for Sunlife of Canada and received recognitions and awards from the company for being a top sales agent.  She also recruited, trained, and developed agents and unit managers who became the top producers of a multi-national company.  As a manager she always maintained sales production greater than the performance targets related to new business premium income and persistency above the requirements set by the company. She qualified and attended various International Conventions.   As an entrepreneur, she owned and developed a subdivision project that started from nothing and was able to help low income government employees to own a house.  She also owned M&G Foodworks, Inc. and started, operated and sold a high-end restaurant in the Philippines which is still in operation today, all prior to immigrating to the United States.  She started as a sales associate for GlobalTMail in 2008 became the first fully qualified Executive Director under the company’s official Compensation Plan.

Marylou Fry

Marylou Fry

Support Rep Manager
Support Rep Manager
Support Rep Manager
Marylou has been with the company off and on since before its original founding in 2006 when she worked for Mr. Gaustad’s previous company, a firm that manufactured, sold and supported autodialer equipment. Marylou has broad experience in sales, business and marketing. She served two missions for the Church of Jesus Christ of Latter Day Saints, after which she spent many years marketing and selling clothing in the Philippines as a self-employed person. Maryou is experienced with Windows operating system and is proficient with Microsoft Office and many other business systems. She’s excellent at human relations and makes a perfect addition to our support staff, helping customers resolve issues and acting as a go-between when necessary between the customer and the engineers who resolve more complex issues. Marylou lives in Davao, Philippines and is a vital part of our remote agent staff.
Skills
Communication
98%
Management
97%
Multi-Tasking
99%
Nestor Tolentino

Nestor Tolentino

Creative Director/Web Wizard
Developer – Entrepreneur – Webmaster
Creative Director/Web Wizard
Mr. Tolentino is our Creative Director/Web Wizard. He’s responsible for originally introducing Mr. Gaustad to WordPress years ago and collaborating with him on the design of the original Voifone website and others starting in 2011. His inspiration to teach the Company’s founder the benefits of switching from HTML to WordPress as a primary design tool has had a major impact on the professional image which promotes this Company. For that reason, we credit Nestor (“Thor”) with the professional imaging for our various services.

Mr. Tolentino is directly responsible for the design, SEO, SMM and other IT functions that continue to sustain and grow our systems. He has also designed our beautiful logos, a feat for which we are most appreciative.

Skill Set
Photoshop
98%
HTML
85%
CSS
95%
JavaScript
91%
PHP
90%
Linux
95%
Mobile Responsive Design
95%
Flash Animation
90%
MySQL
91%
Wordpress
97%
Link Building
99%
SEO
99%
Social Media Management
99%
Charly Brizuela

Charly Brizuela

Businessman – Entrepreneur – Salesman
Businessman – Entrepreneur – Salesman
Sales and marketing Manager
Charly is a valuable member of the team from Philippines. He has a broad background in the telecom business including owning and running an Internet Cafe and helping to establish a market for satellite telecom and cell phone services in the Philippines. Mr. Brizuela is a leader in the Church of Jesus Christ of Latter Day Saints in the Philippines, active in church and civic duties and has been a businessman and entrepreneur for most of his adult life. Charly is a valuable part of our sales staff for Voifone Carrier services.
Skill Set
Sales
92%
Communication
85%
Management
90%
Marketing
90%